Better Birth Outcomes Navigation (BBO-N) Program

Partnering with the Illinois Department of Human Services (IDHS) Bureau of Maternal and Child Health (BMCH), our Better Birth Outcomes – Navigation (BBO-N) program helps pregnant and parenting clients in the City of Chicago understand the importance of a medical home and connect them to a myriad of medical, social, and other benefits and supports available in their community.

Personalized Support for Pregnant and Parenting Families

How We Can Help

Through in-person visits, our Navigators collaborate with families to identify and mitigate barriers to accessing desired supports and services. Illinois Managed Care Organizations (MCOs) offer a variety of value-added services such as care coordination, case management, transportation assistance, maternal/infant supplies. By providing direct, 1:1 assistance to connect and engage with these and other desired services, our Navigators help clients meet their family’s health and wellness goals and promote the reduction of maternal and infant morbidity and mortality.

Who Is Eligible?

The BBO-N program provides services to dyads (pregnant and postpartum individuals and their infants) throughout pregnancy and the first six months after birth to Illinois residents who meet the eligibility criteria outlined below. Families not meeting the eligibility criteria may be authorized with pre-approval by the Department.

Eligibility for BBO-N services is defined as a family/dyad or individual meeting ALL of the following:

1. Pregnant or postpartum individual up to 6 months after birth and/or infant up to 6 months after birth; and

2. Household income less than 200% Federal Poverty Level (FPL); and

3. The presence of at least one risk factor as noted on the Vulnerability Index below.

Contact Us

Want to know more about the supports we offer? Not sure if you qualify for the program? Whatever you need, please reach out and someone from our team will be in touch.

Support Offered

Our support includes:

  • Guidance on available services and how to access them

  • Help understanding your health insurance and extra benefits available through your Managed Care Organization (MCO), such as transportation, supplies, and care coordination

  • Connections to:

    • Medical providers (your “medical home”)

    • Behavioral health and community services

    • Transportation, housing, food assistance, and more

  • Educational support on:

    • Safe sleep for infants

    • Nutrition for you and your baby

    • Early development milestones

    • Managing health during and after pregnancy